EJ Steele

Personal Bio

# EJ Steele – AI-Powered Workflow Strategist & Business Automation Specialist

## Professional Title
**Certified AI Workflow Automation Expert | Executive Coach | Digital Transformation Strategist**

## Profile Headline
**University-Certified AI Workflow Specialist helping enterprises automate processes, reduce costs by 40%, and scale operations through intelligent no-code solutions and executive coaching.**

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## About Me

I’m EJ Steele, a **University of Arizona-certified AI Workflow Automation Specialist** with 15+ years of executive coaching and business consulting experience. I help organizations transform their operations through intelligent automation while developing their leadership capabilities to manage change effectively.

### 🎓 **Recent Certification (June 2025)**
– **Applied Business Science – AI-Powered Automated Workflows**
– University of Arizona Continuing & Professional Education
– Hands-on training with enterprise-grade automation tools

### 🏆 **Core Expertise**
– **AI Workflow Design & Implementation** using Make.com, n8n, ChatGPT Plus
– **Document Intelligence & Processing** with Azure AI services
– **Business Process Automation** for lead management, content creation, and template-based systems
– **Executive Coaching & Change Management** for AI transformation initiatives
– **No-Code/Low-Code Integration** across multiple platforms

### 💼 **What Makes Me Different**
I combine cutting-edge AI automation skills with deep executive coaching experience, ensuring not just technical implementation but also successful organizational adoption. My **RECAP Framework** (Roles, Boundaries, Purpose, Communication, Monitoring) ensures responsible and sustainable AI implementation.

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## Services Offered

### 🤖 **AI Workflow Automation**
– Custom workflow design for business process automation
– Document processing and data extraction systems
– Lead management and customer onboarding automation
– Content creation and marketing automation workflows
– Integration of AI agents (Data, Code, Security) into existing systems

### 📊 **Digital Transformation Strategy**
– AI implementation roadmaps and governance frameworks
– Change management planning for automation initiatives
– Process mapping and optimization analysis
– ROI measurement and performance tracking
– Executive coaching for digital transformation leadership

### 🎯 **Specialized Solutions**
– **Azure Document Intelligence** implementation for PDF processing
– **Make.com & n8n** workflow orchestration
– **ChatGPT Plus integration** for content and decision automation
– **CRM automation** and sales process optimization
– **Learning Management System** development and optimization

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## Recent Success Stories

### 🚀 **50% Improvement in Employee Retention**
Launched a comprehensive mentorship program with automated tracking and performance metrics, resulting in a 35% increase in leadership pipeline strength.

### 📈 **40% Increase in Marketing Efficiency**
Designed and implemented AI-powered marketing automation strategies for 325+ clients, improving customer engagement by 35%.

### 💡 **45% Improvement in Knowledge Transfer**
Created 25+ SCORM/xAPI-compliant e-learning modules with automated performance tracking, achieving a 45% increase in learner completion rates.

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## Technical Proficiencies

### **AI & Automation Platforms**
– Make.com (Advanced workflow orchestration)
– n8n (Custom automation development)
– ChatGPT Plus (AI agent integration)
– Azure Document Intelligence
– NotebookLM and Miro (Process design)

### **Business Systems**
– CRM platforms and sales automation
– Learning Management Systems (LMS)
– SharePoint and collaboration tools
– Adobe Creative Suite (InDesign, Premiere, Photoshop)
– Survey and assessment platforms

### **Methodologies**
– Lean process improvement
– DISC assessments and 360° evaluations
– Root-cause analysis
– Change management frameworks
– Governance and compliance protocols

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## Certifications & Education

### **Recent AI Specialization**
– **AI-Powered Automated Workflows** – University of Arizona (June 2025)
– **Digital Marketing Strategist** – DigitalMarketer Academy

### **Professional Coaching**
– **ICF/ACTP Coach Certification** – Center for Nonprofit Management
– **Mentor Coach Certification** – Goldvarg Consulting Group

### **Executive Education**
– **Executive Management/Leadership** – Cornell University
– **Mentoring/Nonprofit Program** – Fordham University
– **SBA Business Advisor Training** – Small Business Development Center

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## Industries Served

**Fortune 500 & Enterprise:** Toyota Motors USA, Clear Channel Outdoor, Life Time Fitness, Credit Karma

**Government & Public Sector:** State of Arizona (ADEQ), County of Los Angeles, Metropolitan Water District

**Education & Nonprofits:** Santa Monica College, various nonprofit organizations

**Small-Medium Business:** 325+ clients across technology, healthcare, and professional services

Resume / CV